What you'll learn
Master foundational concepts and step-by-step techniques
Handle real-world scenarios, conversations, and problem-solving workflows
Build practical confidence through guided lessons and best practices
Earn a verifiable completion certificate to demonstrate capability
Course Content
3 sections
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59 lectures
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1h 0m total duration
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3 Free Preview Lessons
The 10 Minute Challlenge
Free preview
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Friends Indeed
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Related Topic
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On The Spot
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Thinking Outside The Box
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Categories
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Team Trinkets
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Five Adjectives
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When I Was 16
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Getting Engaged
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Find The Leaders
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Ball Toss
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Diversification
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Cleaning Up
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Group Résumé
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A New Leader
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House Of Cards
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What's Your Favorite
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First Impressions
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The Big Question
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Cartoon Character
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Hello My Name Is
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Fact Or Fiction
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Handling Repeated Events And Behaviors
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Breaches In Company Policy
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When Informal Feedback Isn’t Working
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Recognizing When To Deliver Feedback
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Practicing Your Tone
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Creating An Action Plan
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Checking Your Ego At The Door
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Public Vs. Private
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Being Face To Face
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The Feedback Sandwich
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Body Language Signals
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Learning To Be An Active Listener
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My Future Goals
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My Self Assessment
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Emotions
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Smart Goals
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The Three P’s Of My Goals
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Be More Specific
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Choosing The Correct Words
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Eliminating ‘You’ Messages
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Attacking And Blaming Words
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Allowed To Speak
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Parts Of A Follow Up Meeting
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Making Yourself Available
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Create Specific Instructions
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Identify Additional Resources Available
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Was The Action Plan Followed
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What’s Next If There Is No Improvement
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Action Plan
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Delivering Constructive Criticism Pre Assessment
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Evaluation Form
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Post Assessment Answers
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Post Assessment
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Pre Assignment
0 min
Recommended Reading List
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Requirements
- Basic familiarity with foundational concepts in this subject
- Access to a computer or smartphone with internet connection
- Eagerness to practice real-world hands-on exercises
Description
Imported from the soft skills course library ZIP.